Kapur Jewels

Kapur Jewels runs a jewellery shop and a small showroom tucked into an office building at Thurgauerstrasse 117 in Glattpark, the Opfikon district just past the airport tram lines, on the third floor in room 389 of the TMC Center. The showroom is by appointment only, which the site states plainly, and it says so in German, English and French. For a reader who does not read German, that matters more than it sounds: Kapur Jewels is one of the few jewellers at this end of the market that runs its whole site, its checkout and its appointment booking in English rather than a single translated landing page bolted onto a German shop.

The business frames itself around almost exactly the arc this tenant looks for. Its own homepage promises to take a buyer "from engagement rings to handcrafted fine jewellery" with a personal consultation in the Glattpark boutique or an online appointment with one of its jewellery specialists. That framing is worth reading carefully, though, because Kapur Jewels does not run an off-the-shelf engagement ring collection you can drop into a cart. A search of its own product pages turns up 925 silver rings sold as everyday jewellery, not a diamond bridal line, and a direct link to a general rings collection on the site returned a page-not-found. An engagement ring here is a commission, not a purchase off a shelf. The site's own shipping policy spells out what that commission looks like in practice: a custom piece goes through design finalisation and a CAD approval step first, then takes 4 to 12 weeks to produce, with quality checks at each stage from stone selection through to finishing. That is a specific, plannable lead time rather than a vague promise, and it is exactly the kind of detail an expat trying to time a proposal around a home visit or a lease renewal needs to see written down.

Who runs it

Kapur Jewels is the Swiss retail arm of an Indian family jewellery business, not a standalone Zurich shop. Its history page traces the family's trade back 75 years, with a flagship store, Bharat Alankar Bhandar, opened in Delhi's Kucha Mahajani jewellery market in 1950. The Zurich entity is much newer: Switzerland's commercial register shows it was only entered in 2023, so this reads as a young outpost of an old trade rather than an established Zurich institution, and it is fair to say so plainly given how this category ranks businesses on how established they are.

Founder Shikha Khandelwal Kapur is herself close to the reader this tenant is written for. Her team page says she has lived in Switzerland for 10 years, after more than 15 years working for Vodafone, Cognizant Technologies and Credit Suisse, and that she previously built a jewellery e-commerce brand in India before starting this one. Her advisors read like a checklist of what an international buyer in Zurich actually needs. Harish Khandelwal, who says he began trading jewellery in 1963, handles supplier relationships and financial planning. Manish Shah, with the company since 1993, brings the making and market-trend side of the business. Radhika Bhojania, an MBA from Columbia Business School who has lived in the UK for 18 years, advises on marketing and European expansion. Paul Binkert specialises specifically in import and export logistics, documentation and customs clearance.

That last role is not a token addition to a team page. Kapur Jewels' own terms of service say plainly that international orders may be subject to customs duties and taxes, which are the customer's responsibility, calculated at checkout alongside shipping. Having someone on the team whose actual job is exactly that question is a genuine point in the shop's favour for anyone who might ship a piece abroad, or leave Switzerland with one, a few years after buying it.

How buying works

Two paths run side by side here. The everyday catalog, silver rings, bracelets, necklaces and earrings, some gold plated, some set with cubic zirconia, is priced from CHF 17.90 up to CHF 162.90 in what is currently listed, and it ships like a normal Swiss online shop. Standard orders go out within 2 to 3 business days by Swiss Post with a tracking number, and the site's returns policy gives 14 days to send something back with no conditions attached. Domestic shipping is tiered rather than a flat rate: free above CHF 100, CHF 5 for orders between CHF 35 and CHF 99, and CHF 2 below that, with bulkier silver pieces charged at the carrier's actual rate instead of a flat band. For buyers outside Switzerland, the terms of service state that shipping runs Europe wide, with cost and timing calculated at checkout rather than published as a fixed figure.

Alongside that catalog sits the appointment side of the business: bespoke gold, diamond and silver commissions, described on the site as hallmarked and checked for purity, offered in 18 and 22 karat gold with a stated mix of natural and lab grown diamonds. That side of the business only happens through a booked visit to Glattpark or a video call, not through the shopping cart, which is the trade-off worth naming plainly: you cannot browse a finished engagement ring online here the way you can on a bigger retailer's site, you go into the first conversation without a specific listing to point at.

Where it sits in this category

Set against the Bahnhofstrasse houses this tenant covers elsewhere in the city, Kapur Jewels reads as exactly the kind of listing this Glattal and Unterland category exists to surface: a working atelier with a real street address, a real phone number and a small, named team, rather than a shop-in-shop counter or a storefront with no one to name. It confirms bridal-ring work in its own words rather than leaving a reader to guess, which several listings in this tier do not. Reviews are thin, as they tend to be for a business this size, but what is there points the right way: search.ch lists it with a top rating and a small handful of reviews, one describing the selection as "modern and stylish" with "friendly and competent consultation." That is a small sample and worth reading as encouraging rather than conclusive, not as proof of scale.

The verdict

Kapur Jewels suits an expat who wants an engagement ring conversation conducted in English from the first email, a stated production timeline instead of a guess, and a team that has visibly thought about what happens when a finished piece needs to cross a border, whether that is a ring shipped to family abroad or a move out of Switzerland a few years down the line. It suits less well a buyer who wants to compare finished diamond rings side by side online before booking anything, since that catalog does not exist on the public site the way it does at a larger jeweller, and the appointment is a real first step rather than a formality after browsing. For a reader based near the airport corridor or commuting along the Glatt valley, that is a fair trade for a jeweller that answers the appointment, delivery and customs questions this tenant's readers actually ask, in their own language, before they ever set foot in Glattpark.