Capolavoro

Capolavoro is a family-run jewellery manufactory in Inning am Ammersee, a small town near Munich, and it ships engagement rings to Zurich through a dedicated Swiss storefront at capolavoro.ch, priced in Swiss francs. Gerhard Fritsch and his wife Andrea started the business in 1991; the company built its own manufactory in 2010 so every piece is made in house rather than farmed out to subcontractors, and in 2018 it finished a new headquarters in Inning that it describes as the first building in Bavaria built using full-wood construction. Their children Theresa and Florian joined the firm in 2020, and in 2026, the year of the company's 35th anniversary, a third generation (Florian, Tobias and Theresa Fritsch) took over full leadership. The same year, the house's Grace 1991 ring won the INHORGENTA AWARD 2026 in the Fine Jewellery category. None of that history matters much to a Zurich buyer directly, but it explains why the site reads less like a marketplace storefront and more like a workshop with a webshop attached: everything on it is designed and made by the same company that answers your emails.

What you get

The engagement ring collection ran to 26 styles on the day we checked, priced from CHF 878.82 up to CHF 5,545.79 depending on metal and stone. All of it comes in 750 gold (white, yellow or rose), and several styles also offer 950 platinum. Diamonds in brilliant cut carry most of the range, with a handful of colored-stone options too (aquamarine, citrine, morganite and prasiolite show up as filter choices). A 3-D wedding-ring configurator lets you build a pairing of engagement and wedding rings and preview it before you commit, which is a genuinely useful substitute for a showroom visit when the nearest Capolavoro counter is across the border in Bavaria, not down the street in Zurich. The site runs in English as well as German (the footer language switcher offers "Deutsch" and "English"), and customer service is reachable by phone on a Bavarian landline (0049 8143 992500) or by email, both listed on every page.

Shipping to Zurich: what's covered, what isn't

This is the part worth reading slowly if you're ordering from Switzerland. Capolavoro's own shipping page splits the cost of an international order into two pieces, and only publishes numbers for one of them. Shipping itself is tiered: up to a EUR 500 order it's EUR 18, up to EUR 1,500 it's EUR 40, and above EUR 1,500 shipping is free. Delivery is quoted as approximately 10 to 40 business days for international orders (against 3 to 40 business days within Germany), counted from when the contract is concluded, with no delivery on Sundays or public holidays. That is a wide window, wide enough to cover both an in-stock piece and one that needs casting and stone-setting to order, though the page does not separate the two.

On duty, Capolavoro states plainly that it takes on all customs costs that arise in the process (its own wording: "Alle Zoll-Kosten die bei der Abwicklung anfallen übernimmt CAPOLAVORO"), which reads as a real commitment to cover the customs clearance side of a Swiss delivery. What it does not cover, on the same page, is VAT: prices for international orders, Switzerland named specifically alongside the USA, are shown "exklusiver Mehrwertsteuer", excluding VAT. So the number you're quoted at checkout is a net price, and Swiss import VAT is not baked into it. The site doesn't say who bills that VAT or when, and it doesn't mention a separate carrier handling fee on top, so it's worth budgeting for VAT to turn up somewhere on the way to your door even though the customs paperwork itself is on the house.

Returns and payment

Capolavoro publishes a 28-day right of withdrawal from the date you receive the goods, with no country restriction stated on the policy page itself, and you then have 14 days from notifying them to actually send the item back. Return shipping is on the buyer. Custom and personalized pieces (anything where you've supplied text, an engraving or a design brief) are excluded from the right to withdraw, which is standard for made-to-order jewellery rather than specific to this seller. Payment options include bank transfer, PayPal, invoice for orders up to EUR 1,500, credit card, Klarna, Apple Pay, Google Pay and Shop Pay, so a Zurich buyer has more than one way to avoid an international card surcharge.

On warranty, the terms page states only that statutory rights against defects apply to consumers, without naming a further guarantee period. A one-year figure does appear on the same page, but it's scoped explicitly to business customers, not private buyers, so it isn't something a Zurich shopper can rely on. That's a minor gap rather than a red flag: it means you're covered by ordinary consumer-protection law rather than a marketed house guarantee, and it's worth knowing before you assume a specific number applies to your own order.

Who it suits

Capolavoro fits a buyer who already knows they want German design-house craftsmanship and is happy to order online rather than visit a boutique, since neither the store locator nor anything else on the site lists a retail partner or showroom in Switzerland. Zurich shows up on the site exactly once, as one of many cities on an invitation list for private collection events, alongside Berlin, Geneva, London and a dozen others, not as a place with a Capolavoro counter you can walk into. If you can live with a delivery window measured in weeks rather than days, and you're comfortable adding Swiss VAT onto the CHF price at some point in the process, the tradeoff is a manufactory that builds everything itself, prices transparently in francs, answers in English, and is candid enough to spell out exactly which import cost it absorbs and which one it doesn't. For an expat without a Bahnhofstrasse showroom on the way home from work, that combination of directness and reach makes Capolavoro worth comparing against the other sellers in this category before you commit to one.